AIWA "The One Thing" #11: The IT Department the Best Companies Are Already Building

The most memorable thing that happened at NVIDIA GTC last week?

NemoClaw will likely be remembered as the ChatGPT moment for enterprise IT, the evolution from IT 1.0 to 2.0.

IT 1.0 ushered in computers, the internet and SaaS tools to the workplace.

Thanks to NemoClaw, IT 2.0 will be focused on ushering in a next-generation computer purpose built for AI agents to use aka a new computing platform.

An AI agent can do three things.

Access sensitive knowledge, execute code and communicate externally.

Those three capabilities in combination are extraordinarily powerful, especially when orchestrated by operators with deep expertise and their hands in the dirt.

But they’re also extraordinarily risky without the right structure.

Identity, access controls, observability and governance will likely need to be rebuilt for digital labor, not retrofitted from what was designed for humans.

This isn’t just a technology and strategy conversation, this is an intelligent system architecture and organizational design conversation.

One with urgency given how real the capabilities are, today.

*s / o Robert Scoble for sharing the video recording of two panels hosted by Jensen with ten CEOs of AI Research Labs + Leading cos.; A must watch if you want to go deeper

Where do we begin?

You can’t automate, augment or delegate what hasn’t been systematized first.

The reason software engineers now have superpowers is because coding workflows were already codified, enabling the domain to be the first to unlock AI agent value at scale.

The pace at which your enterprise can introduce agents into legal, finance, sales, marketing etc is directly proportional to how well the workflows of those teams have been mapped and codified.

*AIWA “The One Thing” #09 The Gap is the Game

You have an IT department that enables your people to use computers.

But who owns enabling your AI agents to use them and which human-only workflows are ready to be augmented by AI agents, today?

Humans + machines. Never humans vs machines.